Outage planning
Can your clinic find its outage plan when systems are down?
A practical discussion for clinic managers: find the plan, confirm provider contacts and check how reception and the clinical lead would respond to an IT outage.
Blog
Practical notes for better IT decisions.
Plain guidance on security, Microsoft 365 and everyday IT for law firms, medical centres, accounting practices and other Sydney businesses.
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A simple check before anyone in your firm acts on changed bank details.
SecurityFeatured
Changed bank details: a payment check for law firms
How a law firm can verify changed payment instructions, give clients a clear callback rule and separate payment approval from IT support.
All articles
Find the note that helps now.
6 more articles
Microsoft 365
Check who can open your accounting practice's client files
Before requesting tax documents, check the upload path, recipient permissions and staff access so clients can send files without exposing them to the wrong people.
Microsoft 365
Microsoft Finance Agent: what finance teams should know
What finance teams should know about Microsoft's Finance Agent, where it can help, and what to confirm before connecting it to business data.
Training and rollouts
Plan the training before your next technology rollout
Why useful technology still fails when people are not shown how it fits their work, and what to put in place before the next rollout.
Security
Microsoft 365 security checks for law firms
A concise guide to the Microsoft 365 security checks that help a law firm protect client information and keep working when something goes wrong.
Security
Using NIST CSF 2.0 to decide what to check first
A plain-language introduction to the six functions in the NIST Cybersecurity Framework 2.0 and how a growing business can use them to decide what to check first.
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