Law firms
A lawyer cannot open the matter file.
The deadline is close. The practice manager needs one person to take the call and own the problem.
One team owns your IT.
Managed IT plans for Sydney businesses.
Monthly IT support, device care and cybersecurity for your team. Choose a managed plan, with projects quoted separately.
- IT support
- Computers
- Microsoft 365
- Cybersecurity
Choose the support your team needs.
Core, Plus and Complete combine ongoing IT support, device maintenance and security. Choose your industry to compare inclusions, support limits and optional add-ons.
Core
Automated device monitoring, updates and security, with 3 hours of remote support a month for your business.
Plus
Adds 24/7 managed threat detection and response on devices, a password manager and Microsoft 365 backup. Remote support has no hourly limit, within scope and fair use.
Complete
Adds IT planning, staff training and an annual recovery tabletop exercise, plus critical after-hours remote support up to 2 hours per incident.
In another industry? Talk to CRYPTON about a plan for your business.
What CRYPTON handles.
Monthly plans cover IT support, device maintenance and security. Backup, recovery and other services depend on the plan and add-ons you choose.
IT support and device care
Remote support for managed users, with automated device monitoring, updates and maintenance. Support allowances depend on your plan.
- Business-hours remote support
- Device monitoring and updates
- Accounts and software-provider coordination
Email and account security
Every plan includes device and email protection, web filtering and staff security awareness. Plus and Complete add managed threat detection and response on devices.
- Device and email protection
- Web filtering
- Staff security awareness
Backup and recovery
Plus and Complete include Microsoft 365 backup and quarterly restore testing. Microsoft 365 backup is available as an add-on for Core. Device and server backup are quoted separately.
- Microsoft 365 backup
- Quarterly restore testing
- Separate device and server options
Projects and automation
Technology changes, automation and practical AI work are scoped and quoted separately from monthly managed IT plans.
- Cloud and network changes
- Phones and business systems
- Automation and AI work
A calm handover from your current provider.
CRYPTON confirms what matters, coordinates the change and gives your team one place for help.
Tell us what is not working.
Start with the practical problems your team is experiencing now.
Confirm what matters.
We check access, suppliers, backups and who is responsible for each system.
Agree what moves first.
We set priorities together and confirm what can wait.
Give the team one place for help.
Staff know who to contact while CRYPTON coordinates the work behind the scenes.
When IT stops, your team feels it.
Matter files, reception systems and client records support different kinds of work. We start with the systems your team relies on.
Law-firm support
Medical centres
Phones stop while patients are waiting.
Reception needs someone who can take the first call and coordinate the fix.
Accounting practices
The team loses access before a deadline.
Everyone waits while the practice manager chases support.
Not sure where to start?
Answer practical questions about your IT and see a checklist when you finish. No contact details are needed. Your answers stay on the page.
Microsoft 365
Check who can open your accounting practice's client files
Before requesting tax documents, check the upload path, recipient permissions and staff access so clients can send files without exposing them to the wrong people.
Technology change
Can your clinic find its IT outage plan when systems are down?
A practical discussion for clinic managers: find the plan, confirm provider contacts and check how reception and the clinical lead would respond to an IT outage.
Security
Changed bank details: a payment check for law firms
How a law firm can verify changed payment instructions, give clients a clear callback rule and separate payment approval from IT support.
Tell us what's going on.
Share the practical details. We will review them during business hours and confirm the next step.
Do not include passwords, client names, patient names or confidential documents.
Your enquiry is sent through HubSpot and reviewed by CRYPTON during business hours.
Phone
(02) 9000 1824